Customer Information

One-stop solution of your needs for energy services.

Customer Services Information

We provide multiple customer service channels, both online and offline, to help you access information, submit complaints, and receive electricity solutions quickly, transparently, and reliably.

Electricity Tariffs

Customer Bond Money

Energy Usage Regulation

FAQ

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Connect With Us

Be part of our enthusiastic community that is interconnected in the vision of a sustainable future.

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Our Office

PT PLN (Persero) Head Office Jalan Trunojoyo Blok M – I No 135 Kebayoran Baru, Jakarta 12160, IndonesiaTel: (+62) 21–7251234, 7261122 fax: (+62) 21–7221330